Grievance Redressal

We are committed to resolving customer concerns fairly and promptly. If you have a complaint regarding our service, mutual fund distribution or insurance assistance, please follow the steps below.

Step 1 — Contact Us

Write to us with your details and a description of your concern:

• Email: info@duainvestment.com
• Phone: +91 9888191190
• Address: # 1450 Sector 4, Panchkula, Haryana 134109

Please include your name, mobile number, and any reference or application details so we can assist you quickly. We aim to acknowledge grievances promptly and resolve them within a reasonable timeframe.

Step 2 — Escalation to the Relevant Body

If your concern relates to a mutual fund and remains unresolved, you may escalate it to the respective Asset Management Company or through AMFI. For insurance-related concerns, you may approach the respective insurer’s grievance cell or the Insurance Ombudsman as applicable.

Regulatory References

• Mutual Funds: AMFI – Dua Investment Solutions is registered as a Mutual Fund Distributor (ARN-343034).
• Insurance: The applicable insurer’s grievance redressal cell and the Insurance Ombudsman.

Full intermediary and PoSP registration details will be displayed here once provided.